Grab Delivery Rider In S’pore Says He Got A S$4 Job To Throw Out Customer’s Four Bags Of Rubbish - 8days Skip to main content
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Grab Delivery Rider In S’pore Says He Got A S$4 Job To Throw Out Customer’s Four Bags Of Rubbish

A Grab rider allegedly got paid S$4 to take four bags of rubbish downstairs, with the pick-up and drop-off address apparently the same.
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Grab Delivery Rider In S’pore Says He Got A S$4 Job To Throw Out Customer’s Four Bags Of Rubbish

We've heard of outsourcing your laundry or even paying people to queue for the latest iPhone.

But taking your rubbish downstairs? Apparently, there's a Grab for that too.

A Grab delivery rider in Singapore was left baffled after allegedly receiving a S$4 GrabExpress job to dispose of four large bags of rubbish for a customer.

And here's the best part. The pick-up and drop-off addresses were apparently identical.

The anonymous rider shared his unusual assignment on Facebook group Complaint Singapore after receiving the order at around 5.30pm on September 25.

According to screenshots he shared, the customer appeared to be located around Joo Seng Road.

"Throw all the rubbish outside the door into the rubbish chute downstairs," the customer allegedly wrote in the remarks.

They also helpfully added that there were "many large bags of rubbish".

And he wasn't exactly thrilled with his new role as an on-demand rubbish disposal service.

According to the screenshots, the rider earned S$4 for completing the job.

He questioned why such a request could be made through the platform in the first place, calling the situation "too much".

The rider also claimed he was worried that rejecting the job could affect his rating, so he ultimately went through with the request.

Order delivered? Technically, we suppose.

The customer appears to have made the request through GrabExpress, Grab's courier and delivery service.

According to Grab's website, GrabExpress can be used to send items such as parcels, documents, food and flowers.

The platform also lists items that can't be delivered, including certain fragile goods requiring special handling, flammable items, prohibited goods and items worth more than S$500.

Then there's the slightly existential delivery question: If the pick-up and drop-off addresses were the same, was anything technically being delivered at all?

Or did one Singaporean just discover a very creative way to outsource taking out the trash for S$4?

8days.sg reached out to Grab about the unusual booking, and the company confirmed it was aware of the incident.

According to Grab, taking out someone's rubbish isn't what GrabExpress is meant for.

"GrabExpress is a courier service dedicated strictly to transporting documents, parcels, and personal and retail goods," a Grab spokesperson told us.

"Waste management usually requires specific safety protocols, handling procedures, and licences that fall outside the scope of our courier service."

Grab also says he could have declined it without penalty.

"Our delivery partners are fully empowered to decline any non-compliant requests without penalty," said the spokesperson.

The company also reminded users to use its services only for their intended purposes and encouraged both customers and delivery partners to report misuse through Grab's in-app Help Centre so it can investigate.

Who knew one could use GrabExpress to dispose of bulky items?
Neither did this Grab rider who arrived to four bags of trash
The Grab rider wrote that despite his reservations, he still disposed of the rubbish as he was worried that rejecting the job would affect his rating
Photos: Complain Singapore/Facebook

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