Heavenly King Andy Lau had to cancel a number of his comeback concert tour dates in Hong Kong last year, after coming down with the flu unexpectedly. Since then, he has kept his fans updated on his recovery. Additionally, his company has also worked hard to ensure that fans who missed out on his concerts get their refunds.
Andy initially shared that they were exploring the possibility of a ‘make up concert tour’ at the end of 2019, as he knew that his fans had been looking forward to his performance. At that time, the latest update was that Andy’s company had submitted their application to rent the Hong Kong Coliseum for the concerts.
But, it turns out that their application was ultimately rejected, thus leaving Andy with no choice but to proceed with refunds for the affected concert-goers.
According to the reports, concert-goers can opt for a refund via mail, by downloading and filling out the official refund form available on Andy’s tour website. As long as they mail it in to the organiser’s office, along with their original ticket before the deadline of April 15, organisers will proceed with the refund.
The funds, along with an additional HKD$35 (approximately S$6) to cover the cost of mailing the refund forms, are expected to be credited back to the purchaser’s bank account before May 31.
On-site refunds at the Hong Kong Coliseum box office is also available on a select number of dates.
Photos: PBE Media