Ready to hit the shops on Friday, June 19? We are so close to Phase 2, we can almost smell the disinfectant in the stores. We've told you what to expect when clothing boutiques open, and what beauty giant Sephora is doing to ensure a safe and satisfying experience for customers. Another retail behemoth, H&M, is set to open its doors tomorrow, and these are their safety measures, as told to 8days.sg:
1. Frequent cleaning and sanitising of store premises.
2. Social distancing measures: a) Standing at least 1 metre apart at entrances, cash points, fitting rooms, lifts and back of house with floor markers indicating the safe distance where shoppers should stand while queueing. b) Marking out areas where customers should not sit for common sitting spaces. c) Signages placed around the stores to clearly communicate these practices to shoppers. d) Use of alternate fitting rooms and cash points. e) Limiting the number of customers allowed in-store at any one time.
3. Removal of beauty product testers.
4. Wearing of mask for all staff.
5. Temperature taking for all staff.
6. Customers are encouraged to make payment using credit cards or other electronic payment methods.
7. Implementation of SafeEntry for customers and staff.
A H&M spokesperson adds: The safety of our colleagues and our customers is our main priority. According to WHO, it is not certain how long the COVID-19 virus is able to survive on fabric — it can be from several hours or up to days. To ensure a safe environment for our shoppers and staff, garments that have been tried on in our fitting rooms or returned to our stores will be steamed or disinfected with disinfectant spray before they are returned to the shop-floor. Customers will also be encouraged to wash and/or iron the purchased garments before first use.
According to H&M, capacity limits in their mall-located stores will be managed by the various mall operators at mall entry points. For their standalone stores (the flagship store at Grange Road), they will station one staff at the door to count the number of customers coming in and going out. They will use handheld scanners to track customers that are entering and leaving, and this allows real time tracking of the total number of people in the store at any point in time. Once the store hits the maximum capacity, customers will be requested to wait outside before they are allowed to enter.
It's quite a lot of effort to get people out and shopping again, but every safety measure is appreciated. Stay safe and happy shopping!