Over 60 percent of their staff are seniors
There are six Providence cafe outlets islandwide, three of them located in schools. This Toa Payoh outlet which opened on 29 May 2024 is the first one in the heartlands, with the other two located at Buona Vista and Stamford Road. The Stamford Road outlet is a takeaway kiosk, while the Buona Vista branch has dine-in.
iFood’s CEO, Alvin Sabai, 59, tells 8days.sg that “we opened shop in Toa Payoh ‘cos there are a lot of elderly folks here and some of them need to continue working, but nobody wants to hire them.”
According to him, iFood mostly hires “elders, stroke patients, or patients with some sort of disability”. He explains: “We work with lots of NGOs (Nongovernmental Organisations) like Enabling Village and National Kidney Foundation (NKF). They come to us with patients with disabilities, and we try to hire them to function within our environment.”
Currently, over 60 percent of the staff at the Providence chain are over 60 years old, and in the Toa Payoh outlet, all three of its staff are seniors. When they’re hired, they undergo a simple four-day training session, which equips them with the skills needed to man the cafe and bake simple pastries. The elderly staff typically work as managers, counter service staff or bakers.
To aid them in their work, iFood has also hired able-bodied staff to help out where required.